Conflict Management Resolution

Today, I listened to a Podcast from Inspigo, the speaker was Mr. Fajar Anugerah, a psychology-background speaker. He is from Kinara.id. He talked about “Conflict Management”.

Conflict is caused by difference, either it’s difference in Point of View, in preference or anything.

Even though conflict is usually seen as a bad indicator in relationship, but if the parties are able to manage/resolve the conflict well, we can gain the benefits from it. This theory called desirable difficulties.  

In this podcast, Mr. Fajar Anugerah explained two strategies of how to resolve the conflict. The first solution is from the “person” perspective, how important the person in the conflict/with whom we have the conflict. The second solution is based on the “issue” itself. How important is this issue for you.

	Important	Not important
Person	- Compromising - Collaborate	Avoidance/Withdraw
Issue	Conflicting	Accommodating

That’s the table that I drew based on the explication I heard from Mr. Fajar Anugerah. Let me explain it to you, hopefully, it could help you better understand the topic :)

First,

If you have conflict with important person (ie : your boss) and the issue is also important for you, you have two option to solve the conflict :

1. By compromising : You both compromise about the issue/you compromise with your boss, so the conflict can be resolved in peace.

2. By collaboration : You give all the option possible to your boss (the cause and the effect) and the both of you make collaboration to resolve the problem.

Second,

If the issue important and the person with whom you have conflict means nothing to you. For example, you go to a concert (the important issue) and the someone cut off the line (the person), fight for yourself. This solution is called “conflicting”.

Third,

If the person is important for you, whereas the issue is not, you can choose to accommodate. For example, you go to the restaurant with your mother/father-in law(the person), he wants to eat chicken together with you. At the moment, you don’t really feel like you want to eat, but because you respect your in law, you accommodate their will.

Fourth,

If the person and the issue don’t matter to you, avoid it or withdraw yourself for this unnecessary thing. Better find/do something else and save yourself from unnecessary problems.

Having listened to this podcast, I found this view is interesting and applicable, that’s why I want to share it with you and hopefully, I could help you to resolve your conflict well and to choose the battle wisely.

We don’t always need to win every battle that we’re in, but you must know when it’s important for you, you must fight for it.

I hope you can learn something from what I shared and if you have any comment or thoughts, please don’t hesitate to leave it on the comment section.

Always be happy, healthy and maintain you beauty! See you the other time :D